Support packages
mFabrik offers professional support for all its open source products. With the professional support you can guarantee your mobile site and application deployment and maintenancegoes smoothly and you are not left alone with the issues.
Read more below about the offered support options.
| Recommended | |||
Communityfree | Professional79 € / month | Enterprise345 € / month | |
| Description | For hobbyists and proof-of-concept sites | For non-critical sites, small organizations | For publishers |
|---|---|---|---|
| Features | All features included | All features included | All features included |
| Covers | Web and Mobile products | Web and Mobile products | Web and Mobile products |
| Helpdesk | Community discussion | mFabrik email support | mFabrik phone and email support |
| Bug fixes | Issue reports and patches accepted | Scheduled bug fixes | Priority bug fixes |
| Number of sites (*) | - | 1 | Unlimited |
| Support level | - | Best effort | Next business day |
| Free support requests included | - | 2 / month | Unlimited |
| Minimum contract length | - | 6 months | 6 months |
| Payment method | - | Wire transfer or Paypal | Wire transfer or Paypal |
*) If you want to run multiple mFabrik Web and Mobile sites with Professional license you need to purchase a copy of support license for each site separately.
